Pharmacy Technician

CVS Health•Central Falls, RI

About The Position

CVS Health Pharmacy Technicians support patients by helping meet medication needs, maintaining regulatory compliance, and promptly, safely, and accurately filling prescriptions while providing caring customer service. They work in a fast-paced retail pharmacy environment, uphold professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. New technicians complete CVS’s Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are satisfied. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The role may require COVID-19 vaccination, including boosters where applicable and allowed by law, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including proactively helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues.
  • Active listening skills, including giving full attention, understanding others’ points, asking appropriate questions, and avoiding inappropriate interruptions.
  • Mathematical reasoning, including using math to solve problems such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers, responding appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to eligibility.
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