Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have the ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Demonstrate customer service and teamwork skills, including identifying ways to help people, acting in a friendly manner, and responding appropriately to patients.
• Use and understand verbal and written communication, and apply active listening skills.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed for a prescription.
• Identify difficult patient or colleague interactions and choose an appropriate course of action.
• Meet physical demands including extended standing or mobility; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; close visual acuity; and occasional lifting or exertion of up to 20 pounds.
• Communicate spoken instructions accurately and receive detailed information through oral communication.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained or certified.
• If supporting immunizations, complete required licensure and training; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; provide friendly assistance, respond appropriately to patients, and communicate effectively with patients and colleagues.
• Use mathematical reasoning to support prescription filling and resolve patient or colleague problems.
• Perform the physical tasks required for the role, including standing or remaining mobile for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility