Pharmacy Technician

CVS Health•Camarillo, CA

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and caring service. They help pharmacy operations run smoothly, follow Standard Operating Procedures and workflow procedures, and assist patients and customers as a frequent first point of contact. Technicians are expected to demonstrate empathy, communicate effectively, contribute to a safe and inclusive team culture, and comply with applicable laws, professional standards, ethical principles, and company policies. After starting the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Depending on applicable law, training, and certification, technicians may also support patient care services such as immunizations, point-of-care testing, and offsite clinics. Technicians who obtain Technician Immunizer status may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within a designated timeframe. The work involves extended periods upright, handling and scanning items, repetitive finger movements, reaching, bending, close visual work, and occasional lifting of up to 20 pounds. The role is full-time, with anticipated hours of 40 per week.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements.
Complete the required company training program and satisfy applicable registration, licensing, and certification requirements.
Have regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Provide friendly assistance, recognize patient reactions, and respond appropriately.
Use and understand verbal and written communication with patients and colleagues, including active listening.
Use mathematics to determine quantities such as tablets to dispense, days' supply, and numbers of bottles needed.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and bending; repetitive finger movements; close visual work; and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to help pharmacists manage and improve patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide caring and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
If qualified as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions; report events; collect and document patient information; and manage vaccine supplies.
Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.