Outpatient Pharmacy Technician
Mass General Brigham • Boston, MA3d • Onsite
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Outpatient Pharmacy Technician
Mass General Brigham•Boston, MA
•Onsite
About The Position
Under the direction of a staff pharmacist and/or pharmacy leadership, the Registered Pharmacy Technician performs a broad range of technical and operational duties that support safe, timely, and efficient medication distribution and pharmacy services in accordance with established policies, procedures, and applicable legal and regulatory requirements. Responsibilities may include preparing, packaging, labeling, and distributing unit-dose and stock medications; assisting with outpatient prescription processing; staging and delivering medications and supplies to patient care areas; maintaining medication inventory through restocking, rotation, and monitoring of storage conditions; and supporting the accurate completion of required documentation and records. The technician utilizes area-specific technology and equipment—including automation, robotics, dispensing systems, and pharmacy information systems—to execute workflows, troubleshoot routine issues, and maintain medication integrity and security, including proper handling of controlled substances per policy. The technician demonstrates professionalism in all interactions and communicates clearly with patients and caregivers, as appropriate, to obtain needed information and/or triage routine inquiries to the pharmacist.
Requirements
- High School Diploma or Equivalent required
- Pharmacy Technician [State License] required
- Pharmacy Technician 0-1 year required
- Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures
- Understand HIPAA privacy rules and will use discretion handling patient related information
- Ability to read, interpret, and follow verbal and written instructions associated with assigned responsibilities
- Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements
- Proficient with math calculations associated with assigned responsibilities
- Ability to distinguish routine functions from those requiring a pharmacist's professional judgment
- Ability to work with sustained attention and care on routine, repetitive tasks
Nice To Haves
- Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) preferred
Responsibilities
- Preparing, packaging, labeling, and distributing unit-dose and stock medications.
- Assisting with outpatient prescription processing.
- Staging and delivering medications and supplies to patient care areas.
- Maintaining medication inventory through restocking, rotation, and monitoring of storage conditions.
- Supporting the accurate completion of required documentation and records.
- Utilizing area-specific technology and equipment—including automation, robotics, dispensing systems, and pharmacy information systems—to execute workflows, troubleshoot routine issues, and maintain medication integrity and security, including proper handling of controlled substances per policy.
- Demonstrating professionalism in all interactions and communicating clearly with patients and caregivers, as appropriate, to obtain needed information and/or triage routine inquiries to the pharmacist.
- Auditing medication storage areas utilizing data collection tools, if applicable.
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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