Pharmacy Technician

Salina Family Healthcare Center•Salina, KS

About The Position

The Pharmacy Technician is responsible for providing patients with friendly, efficient, and timely delivery of prescribed medications. The role includes communication with insurance companies and involvement in problem solving and troubleshooting. The position supports Salina Family Healthcare Center’s mission to serve the community through compassionate healthcare and professional education, guided by values including excellence, innovation, access, teamwork, equal dignity, education, ethics and integrity, and patient-centered care.

Requirements

Ability to establish and maintain effective working relationships with staff, patients, and the public.
Understanding of math concepts including percentages, algebra, ratios, and fractions for pharmaceutical calculations.
Knowledge of HIPAA privacy rules.
Excellent interpersonal, verbal, and written communication skills, including the ability to communicate clearly and concisely with staff, patients, insurance companies, and vendors.
Ability to work under pressure, manage multiple tasks, and prioritize workload.
Effective time management, including arriving prepared and on time and completing work promptly.
Computer literacy and ability to read and comprehend written information.
High school diploma or equivalent.
Valid Kansas Pharmacy Technician License.
Must have and maintain CPR certification.
Valid Kansas driver’s license and current auto insurance.
1–2 years of experience.
National PTCB or ExCPT Certification, which must be maintained.
Social and cultural sensitivity appropriate to an ethnically and economically diverse patient and employee base.

Responsibilities

Review prescriptions for accuracy, 340B eligibility, and patient safety, and maintain up-to-date knowledge of 340B requirements and compliance regulations.
Communicate respectfully and professionally with patients, visitors, and staff, and offer assistance.
Perform prescription processing, payment handling, customer assistance, insurance billing, and medication delivery.
Coordinate, transport, and deliver medications safely and on time; maintain required documentation; use delivery software; provide customer service; and operate delivery vehicles in compliance with policy.
Order and receive pharmacy inventory and supplies, verifying quantities against invoices.
Process, track, and coordinate prescription assistance medications; maintain inventory; resolve issues; renew applications; and communicate with patients, providers, and pharmacy staff.
Facilitate patient enrollment in SimpleSync, manage assigned patients using PioneerRx tools, and complete monthly and follow-up calls to support timely medication pickups.
Operate the Rapid PakRx adherence packaging system.
Maintain accurate medication lists from all sources, including Prescription Savings Programs, in PioneerRx, Athena, and TPC.
Assist Pharmacy Tech 1 with daily adherence calls.
Assist pharmacists and Pharmacy Tech 1 with medication therapy management (MTM) completion.
Assist with pharmacy daily checklist tasks.
Perform duties, services, and documentation in compliance with organization policies and procedures.
Attend and participate in required meetings and trainings.
Perform additional duties as assigned.