Pharmacy Technician

CVS Health•Clearwater, FL
•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription services and operational excellence in retail stores. Technicians are often the first point of contact for patients and customers and help provide a caring, personalized experience while following company Standard Operating Procedures, pharmacy workflow practices, and applicable laws and professional standards. They complete a rigorous company training program and meet the registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Until those requirements are met, the Pharmacy Manager may restrict their duties. The role may include supporting patient health services such as immunizations and point-of-care testing when permitted by law and supported by required training and certification. Where allowed, technicians may obtain Technician Immunizer status, prepare and administer vaccines, educate patients about vaccines, refer vaccination questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position with 25 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements as applicable.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
  • Provide friendly assistance, recognize and respond appropriately to patients’ reactions, and work effectively with the team.
  • Use and understand verbal and written communication; listen actively, understand others’ points, ask appropriate questions, and avoid interrupting inappropriately.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; and stoop or bend to move items.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 lbs., frequently lift or exert up to 10 lbs., and consistently exert negligible force to move objects.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when permitted by law and supported by required training and certification.
  • When permitted and appropriately qualified, complete immunizer licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor for and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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