Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, licensure, and certification.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on a task and pivot quickly between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy.
• Friendly customer service skills, awareness of patient reactions, and ability to respond appropriately.
• Verbal and written communication skills, including active listening and conveying detailed spoken instructions accurately.
• Mathematical reasoning sufficient to determine quantities such as tablets to dispense, days’ supply, and bottles needed for a prescription.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Physical ability to remain upright for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive finger tasks; adjust machines precisely; and complete close-visual-acuity work.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable by law and supported by required training and certification.
• If supporting immunizations, complete required licensure and training; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; communicate effectively with patients and colleagues; use active listening, mathematical reasoning, and problem-solving; and respond appropriately to patient and colleague needs.
• Perform the physical activities required for the role, including standing, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility