Pharmacy Technician

CVS Health • Highland Park, IL

3d

About The Position

CVS Health Pharmacy Technicians help patients access and manage their medications by supporting the safe, timely, and accurate filling of prescriptions while providing compassionate customer service. The role requires maintaining patient confidentiality, ethical conduct, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment and help ensure medication needs and regulatory standards are met.

New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the manager until those requirements are met. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. Requirements and duties may vary by state, location, or applicable collective bargaining agreement.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Ability to concentrate on tasks over time without being distracted.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills for interacting with customers and colleagues, including active listening.
• Mathematical reasoning, including calculating a prescription's days' supply.
• Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
• Ability to remain upright and move about on foot for sustained periods.
• Manual dexterity for picking, pinching, typing, and working with fingers; ability to extend hands and arms and bend or stoop.
• Ability to communicate spoken information accurately and perceive sounds at normal speaking levels, with or without correction.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Ability to lift up to 30 pounds occasionally, exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently, and exert negligible force constantly to move objects.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent.

Responsibilities

• Support the team in promptly, safely, and accurately filling patient prescriptions.
• Provide caring service to patients and customers, responding to their needs appropriately.
• Manage assigned pharmacy workstations and tasks.
• Help ensure medication needs and regulatory compliance standards are met.
• Maintain ethical conduct and patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED