Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire, except in Community Specialty Pharmacy, Health System Pharmacy locations, or locations where the role is covered by a collective bargaining agreement.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic-level PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Build strong relationships with valuable customers.
• Assist in pharmacy practice under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Use pharmacy systems to enter patient and drug information, fill prescriptions, verify medications, check for possible interactions, and assist with workflow scheduling and maintenance.
• Immediately report prescription errors and follow company procedures related to errors and the Quality Improvement Program.
• Register sales on the assigned cash register, handle cash as required, and help customers locate over-the-counter products.
• Handle telephone calls that do not require a pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform other clerical duties as assigned.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for overages, shortages, order errors, or damaged prescription drugs.
• Support analysis and improvement of pharmacy financial, customer-service, and inventory performance, including reviewing prescription key performance indicators with the Store Manager and Healthcare Supervisor.
• May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate clinical services with Walgreens healthcare clinics and external providers.
• Support relationships with local medical providers and conduct outreach to healthcare groups, retirement homes, nursing homes, and other forums.
• Support execution of the Pickup program.
• Help maintain the pharmacy department’s supplies, cleanliness, order, and appearance.
• Coach pharmacy technicians and cashiers in the correct use of processes and tools to improve pharmacy efficiency.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Maintain PTCB or ExCPT certification through the designated training program and/or maintain required state certification or registration.
• Attend training, complete assigned PPLs, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.