Fairmont Community Pharmacy Clinical Pharmacy Technician (Full Time)

WVU Medicine•Fairmont, MN

20d•Onsite

About The Position

The Clinical Pharmacy Technician is responsible for gathering and securing comprehensive patient data, providing financial education and counseling, verifying insurance, supplying clinical information for pre-certification and authorization, and managing third-party claims. The technician interviews patients to obtain clinical, financial, and history information and arranges appropriate clinical care. The role involves working independently to gather and submit patient information, with pharmacist oversight as needed, and performing pharmacy-related functions in compliance with departmental policies and procedures to support optimal pharmaceutical care. The position is a full-time role at the WVUH Community Pharmacy at Fairmont Medical Center. Pharmacy hours are Monday through Friday, 8:30 AM to 5:00 PM, with 40 scheduled hours per week. The position is based at 1325 Locust Avenue, Fairmont, West Virginia. Applicants must have a high school diploma or equivalent and the applicable state pharmacy technician permit or license. National pharmacy technician certification through PTCB or NHA is required, or, for applicants with at least two years of pharmacy-specific experience, must be obtained within 15 months of hire. Preferred qualifications include an associate degree, post-high-school science education, or completion of a pharmacy technician training program, and national certification upon hire.

Requirements

High school diploma or equivalent.
Current licensure or permit as required by the state board where services are provided. For West Virginia, this may be a Pharmacy Technician Trainee or Pharmacy Technician License through the West Virginia Board of Pharmacy; other listed jurisdictions have their respective permit or license requirements.
National certification as a Pharmacy Technician through PTCB or NHA, or, if the applicant has at least two years of pharmacy-specific experience, obtain certification within 15 months of hire.
Ability to use computers and software applications.
Ability to work accurately, efficiently, and safely in a fast-paced environment.
Polite and respectful communication with staff, physicians, patients, and families, and a positive approach to interpersonal relations.
Flexibility to meet department or hospital needs involving changes in work volume, planned changes, scheduling changes, and emergency call-backs.
Effective verbal and written communication skills and a strong emphasis on customer service.
Ability to walk and stand or sit for long periods of time.
Ability to lift 30 pounds and push 50 pounds.
Dexterity to finger, handle, and reach.

Nice To Haves

Associate degree, post-high-school education in a science field, or graduation from a pharmacy technician training program.
National Pharmacy Technician certification through PTCB or NHA upon hire.
Knowledge of drugs, dosages, side effects, indications, contraindications, and proper administration.
Knowledge of rules, policies, and regulations related to pharmaceutical drug dispensing.

Responsibilities

Draft correspondence letters and send them to referral sources when necessary.
Gather and document patient demographics, insurance information, needs assessments, patient history, and other required data.
Initiate refill and follow-up calls and schedule deliveries as needed.
Answer patient and caregiver questions, providing information and referring questions to a clinician when appropriate or requested.
Identify patients requiring pre-certification or pre-authorization when services are requested or when notified by another hospital or clinic department.
Contact insurers or employers to determine eligibility and benefits for requested services.
Maintain complete and timely patient records.
Assist the pharmacist with filling and labeling prescriptions.
Calculate initial measurements for compounds and maintain compound logs.
Provide medication monographs and other required medication guides with each prescription.
Maintain proper medication storage, including security and temperature-controlled items.
Communicate appropriately with patients across age groups, from infants to older adults, according to established age-specific education standards.
Work with coordinators and the manager to develop and achieve quarterly objectives.
Maintain confidentiality of demographic, clinical, and financial information when interacting with patients, physicians, families, coworkers, and the public.
Communicate workflow problems to management in a timely manner.
Assist in training pharmacy technicians.
Initiate charge anticipation calculations and accurately identify anticipated charges, including anticipated self-pay portions.
Follow state and federal restrictions on duties that may only be performed by pharmacists.
Comply with applicable pharmacy department policies and procedures and support optimal pharmaceutical care.