Pharmacy Technician - Community Pharmacy

University of Rochester•Ross Township, PA

5d•$20 - $27•Onsite

About The Position

The Pharmacy Technician assists the pharmacist in operating and maintaining the pharmacy’s drug distribution system, with a focus on quality, accuracy, patient care, and customer service. Under pharmacist supervision, the technician prepares medication orders for dispensing, processes orders through the pharmacy computer system, operates automated medication management systems and other technology, and prepares medication doses for pharmacist review and approval before delivery to patients or patient care areas. Work must comply with state, federal, and local regulations. The role includes processing requests and entering data, preparing and packaging medications, completing required logs and safety checks, operating and maintaining medication-preparation technology, and repackaging medications when applicable. The technician inspects medication areas, monitors and stocks inventory, rotates stock and checks expiration dates, and ensures appropriate medication storage, including monitoring temperature and humidity systems where required. The technician communicates courteously with pharmacy colleagues, customers, patients, and hospital staff; triages calls and medication requests while referring clinical decisions to a pharmacist; and uses service-recovery techniques to address medication-use-system problems. The role also involves maintaining patient confidentiality, delivering medications through pneumatic tube systems or by hand, documenting transfers or tracking, responding to urgent delivery requests under pharmacist oversight, and completing other appropriate assignments overseen by a pharmacist.

Requirements

High school diploma or equivalent combination of education and experience.
Active certification from a nationally accredited pharmacy technician certification program (currently PTCB) upon hire.
Good moral character, including application of ICARE values.

Nice To Haves

Previous pharmacy experience.

Responsibilities

Process medication orders and dispense requests through the pharmacy computer system, including data entry where applicable.
Prepare medication orders based on requests or recipes, including selecting the correct medication, determining dose quantities, packaging medications in accordance with applicable laws, completing required logs, and using required safety checks such as barcode scan confirmation.
Assist the pharmacy in obtaining medications from ancillary areas when needed.
Operate and maintain automated systems and technology used in medication preparation.
Repackage medications when applicable to meet patient-care needs or stocking requirements.
Inspect medication areas for quality assurance and promptly communicate concerns to a pharmacist or supervisor.
Monitor inventory levels, communicate concerns or recommendations, and stock medication areas, including automated systems, to meet patient needs.
Rotate stock, check expiration dates, minimize waste, and remove expired medications.
Ensure proper medication storage and oversee temperature and humidity monitoring systems where required.
Communicate courteously with pharmacy colleagues, customers, patients, and hospital staff.
Triage phone calls and medication requests, referring clinical decisions to a pharmacist.
Use service-recovery techniques to troubleshoot medication-use-system problems and promptly communicate resolutions to appropriate staff.
Maintain patient confidentiality.
Deliver medications efficiently using pneumatic tube systems or hand delivery, and complete required transfer or tracking documentation.
Respond to urgent medication-delivery requests under pharmacist oversight, including deliveries to patient-care areas, medication-stock areas, or equipment.
Complete other assigned tasks, projects, or assignments appropriate for certified pharmacy technicians and overseen by a pharmacist.