Certified Senior Pharmacy Technician

Walgreens•Old Point Station, SC

21d•$18 - $24

About The Position

The Certified Senior Pharmacy Technician assists in pharmacy operations under pharmacist supervision and in accordance with state, federal, and company policies. The role supports prescription processing, customer service, pharmacy workflow, inventory management, clinical services, and department upkeep. It also coaches pharmacy technicians and cashiers on the correct use of processes and tools, supports pharmacy performance, and maintains required certification and continuing education.

Requirements

PTCB or ExCPT certification, except in Puerto Rico.
At least one year of work experience as a pharmacy technician in a retail or hospital setting.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire, except in Community Specialty Pharmacy, Health System Pharmacy locations, or locations where the role is covered by a collective bargaining agreement.

Nice To Haves

Prior work experience with Walgreens.
Basic math skills, including counting, measuring, and weighing medications.
Basic-level PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
Knowledge of store inventory control.

Responsibilities

Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
Build strong relationships with valuable customers.
Assist in pharmacy practice under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Use pharmacy systems to enter patient and drug information, fill prescriptions, verify medications, check for possible interactions, and assist with workflow scheduling and maintenance.
Immediately report prescription errors and follow company procedures related to errors and the Quality Improvement Program.
Register sales on the assigned cash register, handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require a pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims and perform other clerical duties as assigned.
Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for overages, shortages, order errors, or damaged prescription drugs.
Support analysis and improvement of pharmacy financial, customer-service, and inventory performance, including reviewing prescription key performance indicators with the Store Manager and Healthcare Supervisor.
May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate clinical services with Walgreens healthcare clinics and external providers.
Support relationships with local medical providers and conduct outreach to healthcare groups, retirement homes, nursing homes, and other forums.
Support execution of the Pickup program.
Help maintain the pharmacy department’s supplies, cleanliness, order, and appearance.
Coach pharmacy technicians and cashiers in the correct use of processes and tools to improve pharmacy efficiency.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Maintain PTCB or ExCPT certification through the designated training program and/or maintain required state certification or registration.
Attend training, complete assigned PPLs, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.