Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including any requirements related to age, education, and licensure or certification.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the location.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate ability to concentrate, shift between tasks, and verify prescription information and labels accurately.
• Demonstrate friendly customer service, awareness of patient reactions, and ability to respond appropriately.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed for prescriptions.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including standing or remaining upright for extended periods; lifting and exerting force as described; reaching, repetitive finger movements, stooping, and close visual work; and accurately conveying and receiving detailed spoken information.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to help fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events in accordance with public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety; use attention, communication, customer-service, mathematical reasoning, and problem-solving skills in daily work.
• Perform physical tasks including remaining mobile and upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines precisely, stooping, and visually inspecting small details.
• Complete other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other benefit programs, depending on hours worked and eligibility.