Pharmacy Technician

CVS Health • Levittown, PA

19d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and work with the pharmacy team using established procedures, best practices, and effective communication. Technicians are expected to provide caring, personalized service and contribute to a safe, inclusive workplace. Once hired, they must complete the company’s training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied.

Technicians may perform additional health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, technician immunizers complete additional training and licensure requirements, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 29 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour. The actual offer depends on factors including experience, education, geography, and other relevant factors. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the position.
• Complete the required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively and demonstrate active listening with patients and colleagues.
• Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate response.
• Meet physical demands that include remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, and precise machine adjustments; stooping and bending; close visual work; and handling objects with the stated lifting and force requirements.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when legally permitted and supported by required training and certification.
• Where permitted, complete requirements for Technician Immunizer status; educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty.
• Where permitted, monitor for and respond to vaccine adverse reactions, report events as required, review and document applicable patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED