Certified Pharmacy Technician

Walgreens • Neptune City, NJ

18d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in operating pharmacy systems and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive, helpful customer experience.

The position supports prescription processing and dispensing, pharmacy workflow, customer service, inventory management, clerical tasks, and coordination of clinical services. It also includes maintaining pharmacy supplies and the department’s appearance, complying with company policies and pharmacy regulations, and completing assigned training and continuing education. The role requires willingness to work a flexible schedule, including evenings and weekends.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state, federal, and company policies.
• Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. policy regarding Good Faith Dispensing during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers with locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use company asset-protection techniques and file claims for pharmaceutical warehouse overages, shortages, order errors, or damaged goods.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
• Help keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model and share customer service best practices, including courteous interpersonal habits and proactive assistance.
• Develop strong relationships with most valuable customers.
• If PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed