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Pharmacy Technician

Guardian Pharmacy Services Management•Madison, WI
•Onsite

About The Position

Guardian Pharmacy of Wisconsin is hiring a Pharmacy Technician in Madison, Wisconsin. The role is responsible for accurately and promptly entering and processing prescriptions in the pharmacy operating system, communicating courteously with customers by telephone, and supporting timely dispensing. The technician works with new, refill, and cycle prescriptions; coordinates with doctors’ offices as needed; and learns and uses pharmacy systems and processes to meet delivery deadlines. Other pharmacy tasks may be assigned as needed. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with rotating weekends from 9:00 a.m. to 1:00 p.m. The listed pay range is $20.00–$22.00. Pharmacy experience is preferred. The position requires a high school diploma or GED and the applicable pharmacy technician license, certification, or registration required by the state. National Certification (PTCB) is preferred. Guardian describes its work as providing customized, technology-enabled medication management for healthcare organizations serving seniors and people with complex care needs. The company highlights a fast-paced, diverse, and inclusive workplace and encourages innovation, curiosity, and diverse viewpoints.

Requirements

  • High school diploma or GED, in accordance with state requirements.
  • Pharmacy technician license, certification, or registration, in accordance with state requirements.
  • Two or more years of related experience; an advanced degree may substitute for experience.
  • Advanced computer skills.
  • Ability to work independently and meet deadlines.
  • Ability to solve problems with minimal direction.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while meeting strict deadlines.
  • Quality-minded approach, including seeking out errors and asking questions when information appears inaccurate.
  • Ability to work flexible hours, including weekends, holidays, and overtime.
  • Work ethic and integrity, planning and time-management skills, problem-solving ability, and collaborative teamwork.

Nice To Haves

  • Pharmacy experience.
  • National Pharmacy Technician Certification (PTCB).
  • Experience with pharmacy operations systems.

Responsibilities

  • Enter new and refill prescriptions accurately and promptly in the operating system to help prevent dispensing errors.
  • Triage incoming fax prescriptions to support timely dispensing.
  • Enter appropriate computer notes and cycle-fill coding.
  • Calculate or verify prescription dosages.
  • Respond to customer calls with care, understanding, and courtesy, routing calls as appropriate.
  • Complete all prescriptions assigned for processing during the regular shift.
  • Receive, evaluate, process, and follow up with doctors’ offices on assigned refills.
  • Develop proficiency with pharmacy systems, including document imaging and the legacy pharmacy computer operating system.
  • As needed, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
  • Learn the cycle process to meet delivery deadlines.
  • Maintain data-entry records for cycle medication and fill requests, and process cycle medication orders needing renewal as well as new cycle orders, as applicable.
  • Perform other essential functions and duties as assigned.

Benefits

  • Competitive pay.
  • 401(k) with company match.
  • Medical, dental, and vision benefits for full-time employees working 30 or more hours per week.
  • Health Savings Accounts and Flexible Spending Accounts.
  • Company-paid basic life and Accidental Death & Dismemberment insurance.
  • Company-paid long-term disability and optional short-term disability.
  • Voluntary employee and dependent life, accident, and critical illness coverage.
  • Dependent Care Flexible Spending Accounts.
  • Employee Assistance Program (EAP).
  • Guardian Angels employee assistance fund.
  • Paid holidays and sick days.
  • Vacation benefits based on years of service.

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