Certified Pharmacy Technician
About The Position
Hy-Vee’s Certified Pharmacy Technicians support pharmacists in preparing and distributing prescription medications accurately and professionally. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities, while maintaining confidentiality and complying with applicable pharmacy regulations. Technicians work in a fast-paced retail pharmacy, assist customers and healthcare providers, and may administer vaccines when permitted by law and appropriately certified. The position also involves maintaining the pharmacy and dispensing area, supporting coworkers, and assisting elsewhere in the store as needed.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Ability to work safely in a pharmacy environment that may involve exposure to bloodborne pathogens, sharps, hazardous chemicals, solvents, or hazardous drugs.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File dispensed prescriptions and report medication errors to appropriate personnel.
- Order, receive, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations pertaining to pharmacy technicians.
- Work with coworkers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
