Certified Pharmacy Technician

Walgreens•Gautier, MS

7d•Onsite

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The technician uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, the technician also assists with and coaches pharmacy technicians in pharmacy system operations and cashiers in pharmacy register operations. The role models and delivers a distinctive customer experience. The technician supports prescription processing and dispensing, customer service, pharmacy workflow, claims processing, inventory management, and departmental upkeep. Duties are performed under pharmacist supervision and in accordance with state, federal, and company requirements, including the Walgreen Co. Pharmacy Code of Conduct, Good Faith Dispensing policy, and quality improvement procedures. The technician may also assist with clinical services and outreach to local healthcare providers and community organizations. The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends requested training, completes PPLs, obtains continuing education credits, and maintains knowledge of healthcare and pharmacy developments. The position requires fluency in reading, writing, and speaking English, except in Puerto Rico, and willingness to work a flexible schedule that includes evening and weekend hours.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated PTCB training program and/or state-required certification or registration.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills, including the ability to count, measure, and weigh medications accurately.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state, federal, and company policies.
Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
Assist pharmacists in scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company error and Quality Improvement Program policies.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Register sales on the assigned cash register and collect and handle cash as required.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Assist customers in locating products, including taking them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform other assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Use company asset-protection techniques and file claims for pharmacy merchandise overages, shortages, order errors, or damaged goods.
May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical providers and conducting provider outreach to health groups, retirement homes, nursing homes, and other forums.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments and other assigned tasks.
If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, complete PPLs, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.