Pharmacy Technician
CVS Health • Highland Park, IL8d
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Pharmacy Technician
CVS Health•Highland Park, IL
About The Position
CVS Health Pharmacy Technicians help patients manage prescription needs and support access to care in a retail pharmacy. The role focuses on safely, promptly, and accurately filling prescriptions while providing compassionate customer service and maintaining patient confidentiality, ethical conduct, and compliance with federal, state, and local laws and regulations. New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. The position requires working in a fast-paced environment and managing assigned pharmacy workstations and tasks. In some markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation.
Requirements
- Must be at least 16 years of age.
- Meet licensure requirements applicable in the state of employment.
- Ability to concentrate on tasks over time without being distracted.
- Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
- Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
- Mathematical reasoning, including calculating a prescription’s days’ supply.
- Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
- Ability to meet the stated physical demands, including standing and moving for sustained periods, dexterity and reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 pounds.
Nice To Haves
- Previous experience in a pharmacy, retail, medical, or customer service setting.
- Previous experience as a Pharmacy Technician.
- PTCB National Certification.
- High school diploma or equivalent (preferred but not required).
Responsibilities
- Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
- Help ensure patients’ medication needs and regulatory compliance standards are met.
- Provide caring service to patients and customers, aiming to exceed customer expectations.
- Maintain ethical conduct and patient confidentiality.
- Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
- Continue developing clinical, technical, and insurance knowledge using available tools and training.
Benefits
- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other benefit programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
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