Pharmacy Technician

Marin Community Clinics•Novato, CA

About The Position

Marin Community Clinics is a multi-clinic network providing integrated primary care, dental, behavioral, specialty, and referral services to nearly 40,000 individuals annually in Marin County. Its mission is to promote health and wellness through excellent, compassionate care for all. The Pharmacy Technician assists the pharmacist with preparing and dispensing medications, including counting, packaging, labeling, and entering prescription information into computer systems. The role also supports inventory management, prescription deliveries, insurance verification, and point-of-service billing. It involves direct interactions with patients, providers, and insurance companies to provide courteous service and resolve issues, as well as handling calls, payment transactions, and administrative tasks that support an efficient, compliant pharmacy workflow. The position offers a regular daytime schedule and a team-oriented, patient-centered workplace.

Requirements

Active Pharmacy Technician License issued by the California State Board of Pharmacy.
High school diploma or GED.
Fluent Spanish language skills.
Proficient English with strong verbal and written communication skills.
Excellent phone etiquette.
At least one year of customer service work experience.
Ability to provide exceptional customer service.
Strong typing and data-entry skills.
Strong interpersonal skills.
Ability to take initiative as needed.
Fulfill immunization and fit-for-duty regulatory requirements.
Able to lift up to 25 pounds and move boxes and equipment.
Able to read charts, graphs, and readings on documents and computers.

Nice To Haves

Associate degree in Pharmacy Technology from a program accredited by the American Society of Health-Systems Pharmacists (ASHP) or the Accreditation Council for Pharmacy Education (ACPE).
At least one year of pharmacy technician experience in a Federally Qualified Health Center (FQHC) clinic.

Responsibilities

Remove medications from stock; count, pour, or mix pharmaceuticals.
Place products into containers and affix labels.
Package or repackage medications as needed.
Type prescription labels or enter prescription information into a computer record system.
Verify and re-verify insurance benefits.
Interact courteously with patients and team members, developing and maintaining positive, professional relationships.
Answer incoming questions and make outbound calls to patients, case managers, providers, and insurance companies.
Handle point-of-service payment transactions and reconcile beginning- and end-of-day transactions.
Coordinate prescription deliveries.
Identify and analyze problems proactively and provide effective solutions.
Perform additional related duties as assigned.
Embrace and perform in the spirit of the company’s core values and goals.