Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Tampa, FL

6d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to help prepare apprentices to become Pharmacy Technician Certification Board (PTCB) certified and develop the skills needed for pharmacy care. The role supports the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Pharmacy technicians use pharmacy systems to obtain patient and drug information and process prescriptions, while contributing to customer service, pharmacy operations, inventory activities, and department upkeep.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions to provide a positive customer experience.
• Model and share customer service best practices with team members, develop relationships with valuable customers, and provide proactive assistance.
• Assist the pharmacist under supervision and in accordance with state, federal, and company policies.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and comply with error-related policies and the Quality Improvement Program.
• Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription-drug goods.
• May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and detailing to healthcare providers and community organizations.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed