Pharmacy Technician Manager

Foundation Health•Fairbanks, AK

2d•Onsite

About The Position

The Pharmacy Technician Manager leads and oversees the technical and supportive personnel of the Department of Pharmacy Services, ensuring their work complies with established policies and procedures. The role assists in planning, directing, monitoring, and evaluating distributive pharmacy services provided to patient care areas. It is a full-time, exempt position scheduled for 40 hours per week, Monday through Friday, with occasional weekends.

Requirements

Must have or be eligible for pharmacy technician licensure in the state of practice, where applicable.
Pharmacy technician certification (CPhT or ExCPT) is required.
At least four years of relevant experience.
At least two years of lead or supervisory experience in a healthcare or related setting.
Good organizational, problem-solving, and computer skills.
Training in intravenous medication compounding and sterile product preparation.
Good written and verbal communication skills for interfacing with staff at all levels, physicians, patients, and other contacts.
Knowledge of computer software, particularly medication management information system software, Microsoft applications, and automated dispensing systems.

Nice To Haves

Five years of experience as a Pharmacy Technician in hospital pharmacy practice.
Three years of previous supervisory experience.
Bachelor’s degree and additional related experience.

Responsibilities

Provide leadership and direction to pharmacy technician staff, volunteers, and technician externs.
Promote positive customer relations, foster teamwork within the department, and contribute to a supportive work environment.
Organize and coordinate the daily activities of pharmacy technicians, volunteers, and technician externs.
Schedule pharmacy technicians to ensure adequate and consistent service.
Assess pharmacy workflow and make adjustments as needed.
Perform pharmacy technician duties when workload requires.
Recruit, select, hire, orient, and train qualified staff.
Participate in staff performance recognition in consultation with Pharmacy management.
Evaluate staff performance accurately, consistently, objectively, and promptly.
Communicate personnel issues to other members of the Pharmacy management group.
Coordinate and maintain activities associated with Automated Dispensing Machines, including reports and timely quality assurance activities.
Coordinate or assist with approved installation of new Automated Dispensing Machines and software.
Resolve issues involving Automated Dispensing Machine users and inventory control.
Apply performance improvement principles and assist with Quality Improvement activities, Medication Utilization Evaluations, and development of policies and procedures.
Coordinate technician meetings and participate in in-service programs, committees, and other appropriate functions.
Assume or delegate Pharmacy Supply Coordinator duties where that position is not staffed, including inventory control, order submission, inter-departmental billing, recalls, expired medication returns, and work with vendor representatives.
Perform all functions in accordance with policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
Provide customers of Foundation Health with an excellent service experience by consistently demonstrating core and leader behaviors.