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Pharmacy Technician

CVS Health•Bowling Green, OH
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail stores. They help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable legal and professional requirements. They complete company training and meet applicable state registration, licensing, and certification requirements; until those requirements are completed, the Pharmacy Manager may restrict their duties. The role includes assisting patients at pickup, drive-through, and over the phone; supporting prescription fulfillment and pharmacy workflows; completing permitted inventory activities; and contributing to a safe, inclusive, high-performing team. Depending on applicable law and training, technicians may also provide additional health services, including immunizations and point-of-care testing, or staff offsite clinics. Where permitted, technicians who obtain the required immunizer status may help prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor for and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with regular and predictable attendance, including nights and weekends. The anticipated schedule is 20 hours per week. The listed pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Part-time colleagues may be eligible for benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including any age, education, and licensure or certification requirements.
  • If the state board does not establish a minimum age, be at least 16 years old.
  • If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements; requirements vary by state.
  • Complete required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including the ability to concentrate and switch tasks as patient and business needs require.
  • Be able to confirm prescription information and label accuracy.
  • Demonstrate customer service and teamwork, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use math to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including prolonged standing, reaching, repetitive finger work, stooping, visual acuity for detailed tasks, and lifting or exerting force as described in the posting.
  • Communicate and receive detailed spoken instructions accurately.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized patient service at pickup, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and records, privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics, where lawful and supported by required training and certification.
  • Where permitted and appropriately qualified, complete immunizer training and licensure requirements; support vaccine preparation and administration; educate patients about vaccines and refer questions to the pharmacist on duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy to support patient safety; use attention, communication, math, and problem-solving skills to support pharmacy work.
  • Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and handling objects.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

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