Pharmacy Technician

CVS Health • Wichita, KS

21h • Onsite

About The Position

The Pharmacy Technician supports the pharmacy team in delivering operational and service excellence at a CVS retail location. Technicians help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. They follow company Standard Operating Procedures, pharmacy workflow procedures, best practices, and applicable laws and professional standards, and contribute to a safe, inclusive, and engaging workplace. Technicians must complete company training and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Where permitted and with required training and certification, technicians may also support immunizations, point-of-care testing, and offsite clinics. This is a part-time position with flexible shift availability requirements across the listed store hours.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements; requirements vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends, and be available for the listed flexible shift schedule.
• Demonstrate sustained attention, ability to switch tasks, and accuracy when confirming prescription and label information.
• Demonstrate customer service and teamwork skills, including friendliness, awareness of patient reactions, and appropriate responses.
• Communicate verbally and in writing with patients and colleagues; use active listening and accurately convey and receive detailed spoken information.
• Use basic math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands described for the position, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as specified.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• If supporting immunizations, complete applicable licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription fulfillment, communicate effectively, provide attentive customer service, and resolve patient or colleague interactions appropriately.
• Perform the physical activities required for the role, including standing and mobility for extended periods, handling and scanning items, reaching, repetitive finger work, precise machine adjustment, stooping, and occasional lifting of up to 20 pounds.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED