Pharmacy Technician

CVS Health•Austin, TX

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and providing compassionate service. The role is performed in a retail pharmacy environment that maintains professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians must demonstrate ethical conduct and protect patient confidentiality. New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. A manager may initially restrict a new technician’s duties until these requirements are met. Technicians can then expand their duties and develop clinical, technical, and insurance knowledge through available tools and training.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific licensure requirements.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; actively listen and understand others.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the stated physical demands, including standing and moving about for sustained periods, fine motor work, reaching, bending, stooping, oral communication, hearing, and close visual acuity.
  • Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally and/or up to 10 pounds frequently, with negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill patient prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers that exceeds their expectations.
  • Meet medication-related needs and regulatory compliance standards.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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