Pharmacy Intern Jobs

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Pharmacy Intern

Walgreens•Lancaster, OH
•$20 - $31

About The Position

The Pharmacy Intern learns to provide a positive patient experience while assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering distinctive customer service. The intern learns and follows pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with prescription processing and dispensing, patient care services within the state scope of practice, customer support, inventory management, and pharmacy operations. The role includes completing required training and maintaining knowledge of developments in healthcare and pharmacy.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

  • Greet customers and patients, offer assistance with products and services, resolve customer issues, answer questions, and build strong customer relationships.
  • Model customer-service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
  • Learn from store and pharmacy team members, field leadership, and customers and patients.
  • Assist in the practice of pharmacy under pharmacist supervision and in accordance with applicable state, federal, and company policies; comply with the Pharmacy Code of Conduct.
  • Perform assigned prescription entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
  • Assist pharmacists and other healthcare providers with patient care and services allowed within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
  • Immediately report prescription errors to the pharmacist on duty and follow company error-related policies and the Quality Improvement Program.
  • Follow the company policy regarding Good Faith Dispensing.
  • Register sales at the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
  • Help maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance, including interior and exterior maintenance.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other assigned tasks.
  • Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.

Benefits

  • Benefits information is available through the company's benefits website.

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