Pharmacy Intern - Grad

CVS Health•Lima, OH

3d•$24 - $42

About The Position

The Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation and develops knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, and pharmacy professional standards. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role involves following standard operating procedures and pharmacy workflows, communicating effectively, and helping create a safe and inclusive environment. As tenure and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Duties may include patient counseling and services, prescription coordination, inventory activities, team coaching, and immunization support when permitted by law and supported by required training and certification. This is a part-time position. The typical pay range is $23.75 to $42.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Ability to provide friendly customer service, recognize patient reactions, and respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Mathematical reasoning skills, including calculating quantities, days' supply, and bottle counts for prescriptions.
Problem-resolution skills and judgment when choosing a course of action in challenging patient or colleague interactions.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and adjust equipment precisely.
Close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Ability to express and exchange ideas verbally, convey detailed spoken instructions accurately, and receive detailed oral information.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the comprehensive training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Help ensure prescriptions are fulfilled promptly, safely, and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, respond to medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns to stock, and waiting-bin inventories.
Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permissible, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
Attend work regularly and predictably, including nights and weekends, and complete required training within designated timeframes.
Perform additional tasks as directed by a Supervisor or Manager.