Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive customer experience and learning pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy operations, prescription processing and dispensing, and patient-care services that fall within the state scope of practice for pharmacy interns. The position also involves customer service, sales transactions, inventory management, pharmacy upkeep, required training, and maintaining knowledge of developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
- Model and share customer-service practices, including courteous interpersonal habits and proactive assistance.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and comply with applicable state, federal, and company requirements, including the Pharmacy Code of Conduct.
- Enter, process, fill, and dispense prescriptions according to Walgreens standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient counseling and other in-scope health services, such as blood pressure services and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy-error and Quality Improvement Program procedures.
- Follow the company policy regarding Good Faith Dispensing.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Maintain knowledge of asset-protection techniques.
- Help keep the Pharmacy Department stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, special assignments, and other tasks as assigned.
- Maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
Benefits
- Benefits information is available through the company's benefits website; specific benefits are not listed in the posting.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
