Pharmacy Intern

Walgreens • Ashtabula, OH

12d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive and welcoming customer experience. The intern learns and applies pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice and patient-care services within the state scope of practice for pharmacy interns. The position also supports prescription processing, customer service, cash-register transactions, inventory management, and maintenance of the Pharmacy Department. The intern completes required training and keeps healthcare and pharmacy knowledge current. The role requires enrollment in a school of Pharmacy program, English fluency, and willingness to work a flexible schedule including evenings and weekends.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
• Model customer-service best practices, including courteous interpersonal habits and proactive assistance, to deliver a distinctive customer experience.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform pharmacist-assigned and supervised duties under Walgreens standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
• Assist pharmacists and other healthcare providers with patient care and services permitted within the state scope of practice, including patient counseling and health services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Help customers locate products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims for pharmaceutical warehouse overages, shortages, order errors, or damaged goods.
• Help maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed