Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes engaging with customers, providing medication counseling and healthcare services, supporting pharmacy operations, and helping ensure regulatory and company standards are followed. The intern also assists with staff training and development, maintains pharmacy and healthcare knowledge, pursues required certifications and education, and communicates corporate health and wellness information to pharmacy staff.
Requirements
- Bachelor’s degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues promptly, and answer questions to support a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and proactively offering services.
- Support patient consultation, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
- Participate in community events and outreach activities as requested, helping promote pharmacy services and business growth.
- Under a licensed pharmacist’s direct supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to a medical provider when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when required by workload.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; support procedures that promote efficient workflow, including assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements to promote productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager in analyzing pharmacy financial, customer-service, asset-protection, and inventory performance data, and review KPIs with pharmacy and store leadership.
- Develop relationships with local physicians, nurses, and other healthcare providers.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues; in virtual environments, conduct product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications, and stay aware of developments in retail and management.
- Obtain required certifications, education credits, and company training, including People Plus Learning modules.
- Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
