Pharmacy Graduate Intern (Non-US Education)

Walgreens•Beaumont, TX

About The Position

The Pharmacy Graduate Intern performs post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The intern provides medication-use counseling and preventive healthcare services, and supports the proper compounding, dispensing, review, and verification of prescriptions in accordance with regulations and company policies. The role also supports pharmacy workflow, financial performance, inventory management, and customer experience.

Requirements

Bachelor's degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required; the posting states that applicants in states that do not require one should answer yes.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
Support customer experience initiatives through patient consultation, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other retail, clinical, or wellness services.
Participate in community events and outreach activities as requested, promoting pharmacy services and growth opportunities.
Under licensed pharmacist supervision, counsel patients on medication usage, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management; review, interpret, and dispense prescriptions as workload requires.
Ensure pharmacy operations follow applicable regulations, company policies, and standards.
Assist the Pharmacy Manager in developing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements to improve productivity.
Process insurance claims accurately, follow up with insurers and medical providers, participate in third-party audits, and help resolve customer issues and payment rejections.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Assist the Pharmacy Manager with analysis of pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develop and maintain relationships with local physicians, nurses, and other healthcare providers.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with hiring and training staff; coach team members, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
Maintain pharmacy and healthcare knowledge through journals, company publications, communications, and required training; pursue best practices and professional development.
Obtain required certifications, education credits, and company training, including People Plus Learning modules.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.