Pharmacy Graduate Intern (Non-US Education)

Walgreens•Colonia, NJ

About The Position

Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role provides customer service and medication counseling, supports pharmacy operations and healthcare services, assists with staff development, and maintains pharmacy and healthcare knowledge. The position requires a pharmacy degree from an accredited university outside the United States, a Foreign Pharmacist Graduate Equivalency Certificate (FPGEC), and applicable intern authorization. The intern must be willing to obtain pharmacist licensure in the relevant district states within 45 days of completing intern hours and be a certified immunizer or willing to become one within 90 days of hire.

Requirements

Bachelor's degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completion of intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, answer questions, and provide a positive customer experience.
Build relationships with customers by anticipating needs and promoting healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Participate in community events and outreach activities as requested, promoting pharmacy services and growth opportunities.
Under the direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks such as compounding, drug therapy reviews, verification, and medication management; review, interpret, and accurately dispense prescriptions as workload requires.
Ensure pharmacy operations comply with regulations, company policies, standards, controlled-substance laws, and the Good Faith Dispensing policy.
Assist the Pharmacy Manager in establishing efficient workflow procedures, coordinating activities, assigning roles, and soliciting employee suggestions.
Handle pharmacy opening, closing, and shift-change duties.
Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support customers and pharmacy staff and propose system enhancements to improve productivity.
Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
Assist the Pharmacy Manager with performance analysis, financials, customer service, asset protection, inventory management, and KPI reviews with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develop and maintain relationships with local healthcare providers, including physicians and nurses.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain current pharmacy and healthcare knowledge through journals, company publications, communications, and required training; pursue relevant best practices and professional development.
Obtain required certifications, education credits, and company training, including People Plus Learning modules.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.