Pharmacy Graduate Intern (Non-US Education)

Walgreens•Ithaca, NY
•$34 - $45

About The Position

The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. It is responsible for proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. The intern supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The intern assists customers and patients, provides medication counseling, supports pharmacy operations, and performs pharmacist tasks as needed under supervision. Responsibilities also include supporting staff training and development, maintaining pharmacy and healthcare knowledge, pursuing required certifications and training, and communicating relevant health and wellness information to pharmacy staff.

Requirements

  • Bachelor's degree in Pharmacy from an accredited university outside the United States.
  • Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
  • Intern permit or certificate issued by the respective Board of Pharmacy, if required.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completion of intern hours.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Greet customers and patients, offer assistance, resolve issues promptly, and answer questions to support a positive customer experience.
  • Model customer service best practices and build relationships with customers by anticipating needs and offering pharmacy and healthcare services.
  • Participate in community events and outreach activities as requested.
  • Under direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Review, interpret, and accurately dispense prescribed medications when workload necessitates.
  • Help ensure pharmacy operations comply with regulations, company policies, and standards; support efficient workflow, opening and closing, and shift-change duties.
  • Apply Good Faith Dispensing policy elements in conjunction with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
  • Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
  • Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Perform retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
  • Assist the Pharmacy Manager with analyzing performance data, reviewing KPIs, protecting pharmacy assets, and managing inventory.
  • Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews in virtual environments according to company procedures.
  • Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and foster development.
  • Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
  • Maintain pharmacy and healthcare knowledge by reading relevant publications and pursuing practices that enhance performance.
  • Obtain required certifications, education credits, and company training.
  • Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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