Pharmacy Intern

CVS Health•Natrona Heights, PA
•$20 - $24•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for a Pharmacist role. Under the direction of a preceptor, the intern follows a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately. The role involves following standard operating procedures and pharmacy workflow, providing caring patient service, and developing clinical and technical skills with increasing responsibility. Under appropriate supervision and as permitted by law, duties may include counseling support, handling or clarifying prescriptions, inventory tasks, patient health services, and immunization-related activities. The position requires flexibility to meet scheduling and business needs, including travel to other stores in the market when needed. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to attend work regularly and predictably, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Ability to provide friendly assistance, understand patient reactions, and respond appropriately.
  • Ability to use verbal and written communication with patients and colleagues, including active listening.
  • Ability to use mathematics to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Ability to meet the physical demands of the role, including extended periods standing or being mobile; lifting, scanning, and bagging items; reaching, stooping, repetitive finger movements, and close visual work; and occasionally lifting or exerting up to 20 pounds.
  • Ability to accurately convey and receive detailed spoken instructions.

Nice To Haves

  • One or more years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and willingness to work toward providing patient immunizations once state regulations are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
  • Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
  • Support safe, accurate, and timely prescription fulfillment and smooth pharmacy operations.
  • Provide empathetic, personalized patient service, offer immunizations and other services where appropriate, and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulations.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, review, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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