Pharmacy Intern - Grad

CVS Health • Westerville, OH

3d • $24 - $42 • Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply their pharmacy-school education in real-world practice and prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations. Training and hands-on experience develop understanding of patient safety and error prevention, quality assurance and drug utilization review (DUR), and pharmacy professional standards, including corresponding responsibility and red flag detection.

Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn to follow Standard Operating Procedures (SOPs), pharmacy workflow practices, and effective communication standards, and to contribute to a safe, inclusive culture. As their tenure and readiness increase, interns take on greater accountability for pharmacy management, oversight, and operations, within applicable laws and under required supervision.

The role may include supporting immunizations where permitted, after completing required training and licensing. This is a part-time position. The stated pay range is $23.75–$42.00.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe established by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate over time, shift quickly between tasks, and verify prescription information and label accuracy.
• Customer-service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Verbal and written communication skills, including active listening and the ability to accurately convey and receive detailed information.
• Ability to use mathematics to calculate prescription quantities and days’ supply.
• Ability to identify challenging interactions and select an appropriate course of action.
• Physical ability to remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; manipulate items and machines precisely; stoop and bend; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services; and solve or escalate patient concerns.
• Offer counseling, respond to medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor for and respond to adverse reactions and report events; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Help patients and colleagues through friendly service, attentive listening, clear communication, sound mathematical reasoning, and appropriate problem resolution.
• Perform the physical activities required for the role, including remaining upright, handling and lifting items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree