Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies. Supports efficient pharmacy workflow and assists the Pharmacy Manager with optimizing pharmacy financials, inventory management, and customer experience. The role includes counseling patients, performing pharmacist duties and preventive healthcare services, maintaining regulatory compliance, supporting pharmacy operations and technology, resolving insurance and prescription issues, contributing to inventory and financial performance, developing relationships with the local medical community, and assisting with staff training and performance. The Pharmacy Intern Grad maintains pharmacy knowledge and skills, completes required certifications and training, pursues professional development, and communicates relevant corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, and provide a positive customer experience while modeling customer service best practices.
- Build relationships with customers by anticipating needs and promoting healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost alternatives, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing of prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with workflow procedures, role assignments, coordination, and employee suggestions.
- Handle pharmacy opening and closing and shift-change duties.
- Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose and implement productivity enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local physicians, nurses, and other healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues at Well Experience locations; in virtual environments, conduct virtual product reviews according to company procedures.
- Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, motivate team members, establish expectations, monitor and recognize progress, and foster a shared vision.
- Maintain current pharmacy and healthcare knowledge through journals, company publications, and communications; stay aware of retail and management developments and pursue practices that improve performance.
- Obtain required certifications, education credits, and company training, including People Plus Learning modules.
- Seek professional development by monitoring performance, requesting constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
