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Staff Pharmacist Full Time

CVS Health•Charlotte, NC

About The Position

The Staff Pharmacist helps deliver CVS Health’s purpose by supporting safe, compassionate, and effective patient care in a retail pharmacy. The role supports the Pharmacy Manager in leading and directing the pharmacy team and is accountable for management, oversight, and operation of pharmacy activities. During bench shifts without overlap, the Staff Pharmacist may oversee the pharmacy as the Pharmacy Manager’s proxy and assume the Manager’s day-to-day duties when serving as the only or primary pharmacist on duty. The position supports accurate prescription fulfillment, patient counseling, immunizations, clinical care services where permitted, inventory management, regulatory compliance, and positive patient experiences. The Staff Pharmacist coaches pharmacy team members, collaborates with patients’ healthcare teams, resolves insurance or medication issues, and helps ensure the pharmacy follows applicable laws, professional standards, and CVS Health policies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs.

Requirements

  • Active Pharmacist License in the state where the store is located.
  • Active National Provider Identifier (NPI).
  • Not on the DEA Excluded Parties list.
  • Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Verbal and written communication skills to interact with patients and colleagues, including active listening.
  • Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Issue-resolution skills to identify challenging interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; and handle objects with precision.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects with negligible force.
  • Ability to communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in other locations across the market as business needs require.

Responsibilities

  • Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
  • Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap.
  • Strengthen pharmacy performance measures through coaching and consistent follow-up with pharmacy team members, and provide performance feedback to the Pharmacy Manager as needed.
  • Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
  • Support safe and accurate prescription fulfillment by following and directing the team to follow pharmacy workflow procedures and safety guardrails.
  • Promote positive patient experiences through empathy and genuine care, coaching the team in compassionate care, collaborating with patients’ healthcare teams, and proactively resolving insurance or medication issues.
  • Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
  • Manage pharmacy inventory effectively by following and coaching inventory best practices, with particular attention to protecting cold chain products.
  • Partner with the Pharmacy Manager to ensure compliance with applicable state Board of Pharmacy regulations and escalate issues or concerns as needed.
  • Remain flexible for scheduling and business needs, contribute to a safe, inclusive, and engaging team, and write the pharmacy schedule if directed by the Pharmacy Manager.
  • Maintain relevant clinical and technical skills, complete required trainings and continuing medical education, and seek opportunities to expand knowledge.
  • Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible.
  • Comply with applicable federal and state laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, security, and workplace safety.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay

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