Order Entry Jobs

About The Position

Requirements

• Bachelor's Degree (or high school diploma or equivalent with 3 or more years of direct experience in sales or customer support of a technical industrial or commercial manufactured product)
• Minimum of 2 years direct experience working closely with customers, providing customer service support, and responding to a wide variety of customer inquiries

Nice To Haves

• Experience in the Electrical Power Products and Utilities industries
• Excellent written and verbal communication skills
• Strong analytical, problem solving, and decision-making skills
• Ability to interpret and decipher specs and to comprehend specific customer requirements
• Excellent time management, organization, and prioritization skills
• Must have ability to handle and manage many concurrent customer orders and quotations
• Ability to effectively work within a diverse environment

Responsibilities

• Responsible for customer service inquiries, direct communication, and follow-up on all problem resolutions concerning bid offers, orders, reports, invoices, agreements, and contract requirements for targeted clients, assigned accounts package and territories
• Be the key liaison between the Outside salesforce, Customers, and internal Technical Product Support teams to ensure a smooth sales process and to assist with effective resolution to any customer inquiries or issues raised
• Customer facing communication to support the business winning strategies
• Creation, submission, follow-up, and close-out of quotations
• Order entry, pricing, lead time and contractual requirements verification in order to avoid any discrepancies
• Facilitate and document modifications to orders, including changes to bill of material, drawings, pricing, and availability accordingly
• Provides training and facilities learning for peers, with focus on new hires
• Workload management for backup staff

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off