Operator Jobs

About The Position

Requirements

• High school diploma/GED
• Prior related PBX experience
• Ability to read, analyze and interpret complex documents and reports
• Basic mathematical skills.
• Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
• Excellent interpersonal and service skills.
• Ability to resolve conflict, think on their feet, influence and mentor others.

Nice To Haves

• Associate's Degree/College
• Voice Certified
• 3+ Years of related experience
• Prior management/supervisory experience

Responsibilities

• Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests
• Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness.
• Deliver professional hospitality and information to all guests, owners, and team members while displaying outstanding knowledge of company products, property, and company overview
• Balance multiple responsibilities and prioritize duties based on importance with ease
• Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery
• Maintains any pertinent departmental log sheets, checklists and/or reports
• Assist with other departments as needed and carries out other reasonable requests by management

Benefits

• Competitive hourly base pay and positive team environment
• Daily Pay - get your earned pay any time before payday
• Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Generous Paid Time Off Program and Paid Sick Time
• Recognition Programs and Rewards
• Tuition reimbursement
• Numerous learning and career advancement opportunities