Manager Organizational Effectiveness and Change Enablement
About The Position
As MISO’s Manager of Organizational Effectiveness and Change Enablement, you will lead enterprise Organizational Effectiveness and Change Enablement capabilities that improve organizational performance, strengthen leadership effectiveness, increase organizational readiness, and support successful adoption of evolving operating models, processes, technologies, and ways of working. Reporting directly to the Executive Director of Digital Technology Products, this role provides organization-wide leadership for practitioners supporting Product Management, Product Engineering, Software Engineering, Architecture, Operations, and business stakeholders. You will serve as a strategic advisor to leadership on organizational effectiveness, operating model evolution, leadership capability, accountability structures, organizational readiness, and long-term capability development. The role helps leaders identify and address systemic organizational challenges that affect effectiveness, adaptability, collaboration, and execution of strategic priorities. The role combines organizational development, change leadership, facilitation, coaching, leadership enablement, organizational design, and continuous improvement. It is responsible for strengthening organizational capability, improving operating model adoption, enhancing organizational effectiveness, and helping leaders and teams successfully navigate change.
Requirements
- Bachelor's degree in Organizational Development, Organizational Psychology, Business, Information Technology, Organizational Leadership, Change Management, or a related field.
- At least 6 years of experience in organizational effectiveness, organizational development, change management, Agile transformation, leadership enablement, digital transformation, or a related discipline.
- At least 2 years of experience leading, coaching, or developing professional practitioners.
- Expertise developing and implementing comprehensive change management strategies, including communications, readiness, adoption, stakeholder engagement, training, and reinforcement.
- Strong facilitation, coaching, consulting, stakeholder-management, and executive communication skills, including the ability to navigate complex or sensitive conversations.
- Deep understanding of organizational development, leadership development frameworks, organizational design, accountability models, role clarity, and operating model maturity.
- Proven experience guiding leaders through organizational change, operating model evolution, and shifts in ways of working.
- Strong knowledge of Agile, Lean, Kanban, product-centric delivery models, DevOps practices, and continuous-improvement methodologies.
- Ability to build organizational capability through communities of practice, learning programs, leadership development initiatives, and effectiveness frameworks.
- Creativity, relationship-building, influence, and the ability to remove obstacles, drive change, anticipate needs, and pivot quickly in response to shifting business priorities.
Nice To Haves
- Experience with Prosci ADKAR, SAFe, organizational development methodologies, or enterprise transformation approaches.
Responsibilities
- Advise senior leadership on organizational effectiveness, operating model evolution, accountability, readiness, and long-term capability development.
- Identify and address systemic organizational challenges, facilitating alignment, collaboration, and improved execution of strategic priorities.
- Manage, coach, and develop practitioners while strengthening capabilities in change leadership, facilitation, coaching, organizational development, and continuous improvement.
- Deploy practitioners based on organizational priorities, adjusting assignments as needs evolve and optimizing capacity and impact.
- Use flexible engagement models, including coaching, facilitation, consulting, assessments, and advisory support, to meet leadership and organizational needs.
- Lead major enterprise change efforts by developing strategies that drive readiness, adoption, and sustained behavioral change.
- Assess organizational maturity, recommend structural and capability improvements, and support leaders in establishing effective operating practices.
- Build and scale organizational capability through communities of practice, learning programs, resources, and initiatives that foster adaptability, accountability, and continuous improvement.
Benefits
- Annual bonus eligibility if individual performance and company objectives are met.
- Comprehensive benefits package, including 401(k), vacation, sick time, and safe time, available on the first day of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
