Manager Organizational Effectiveness and Change Enablement

MISO • Carmel, IN

5d • $154,000 - $179,000 • Onsite

About The Position

As MISO’s Manager of Organizational Effectiveness and Change Enablement, you will lead enterprise capabilities that improve organizational performance, strengthen leadership effectiveness, increase organizational readiness, and support successful adoption of evolving operating models, processes, technologies, and ways of working. Reporting directly to the Executive Director of Digital Technology Products, this role provides organization-wide leadership for practitioners supporting Product Management, Product Engineering, Software Engineering, Architecture, Operations, and business stakeholders.

You will advise leaders on organizational effectiveness, operating model evolution, leadership capability, accountability structures, organizational readiness, and long-term capability development. The role addresses systemic organizational challenges affecting effectiveness, adaptability, collaboration, and execution of strategic priorities. It combines organizational development, change leadership, facilitation, coaching, leadership enablement, organizational design, and continuous improvement to strengthen organizational capability and help leaders and teams navigate change.

MISO manages the electricity grid and energy market in the Central U.S., using research and technology to support reliable power for 45 million Americans. The position offers a base salary range of $154,000–$179,000 annually and eligibility for an annual bonus when individual performance and company objectives are met. Appropriate level will be determined based upon experience and knowledge.

Requirements

• Bachelor’s degree in Organizational Development, Organizational Psychology, Business, Information Technology, Organizational Leadership, Change Management, or a related field.
• At least 6 years of experience in organizational effectiveness, organizational development, change management, Agile transformation, leadership enablement, digital transformation, or a related discipline.
• At least 2 years of experience leading, coaching, or developing professional practitioners.
• Expertise developing and implementing comprehensive change management strategies, including communications, readiness, adoption, stakeholder engagement, training, and reinforcement.
• Strong facilitation, coaching, consulting, stakeholder-management, and executive communication skills, including the ability to navigate complex or sensitive conversations.
• Deep understanding of organizational development, leadership development frameworks, organizational design, accountability models, role clarity, and operating model maturity.
• Proven experience guiding leaders through organizational change, operating model evolution, and shifts in ways of working.
• Strong knowledge of Agile, Lean, Kanban, product-centric delivery models, DevOps practices, and continuous-improvement methodologies.
• Ability to build organizational capability through communities of practice, learning programs, leadership development initiatives, and effectiveness frameworks.
• Demonstrated creativity, relationship-building, influence, and ability to remove obstacles, drive change, anticipate needs, and pivot quickly in response to shifting business priorities.

Nice To Haves

• Experience with Prosci ADKAR, SAFe, organizational development methodologies, or enterprise transformation approaches.

Responsibilities

• Advise senior leadership on organizational effectiveness, operating model evolution, accountability, readiness, and long-term capability development.
• Identify and address systemic organizational challenges, facilitating alignment, collaboration, and improved execution of strategic priorities.
• Manage, coach, and develop practitioners, strengthening capabilities in change leadership, facilitation, coaching, organizational development, and continuous improvement.
• Deploy practitioners according to organizational priorities, adjusting assignments as needs evolve and optimizing capacity and impact.
• Use flexible engagement models, including coaching, facilitation, consulting, assessments, and advisory support, to meet leadership and organizational needs.
• Lead major enterprise change efforts and develop strategies that drive readiness, adoption, and sustained behavioral change.
• Assess organizational maturity, recommend structural and capability improvements, and support leaders in establishing effective operating practices.
• Build and scale organizational capability through communities of practice, learning programs, resources, and initiatives that foster adaptability, accountability, and continuous improvement.

Benefits

• 401k
• Vacation
• Sick and safe time, available on the first day of employment.
• Eligibility for an annual bonus if individual performance and company objectives are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager