Director, Organizational Effectiveness & Change

Rainforest Alliance•Amsterdam, NY
•€83,342 - €102,928•Hybrid

About The Position

The Director, Organizational Effectiveness & Change leads organizational effectiveness, organizational development, and change so that structures, capabilities, workforce plans, and ways of working evolve in line with business priorities and strategic and operational plans. The role owns Workforce Planning & Capability Assessment and leads evidence-based organizational assessments, organizational design, and workforce planning to identify organizational needs, anticipate future capabilities, and inform workforce decisions. Working closely with the Chief People Officer, Senior People Business Partners, Director Talent & Learning, and senior leaders across Rainforest Alliance, the Director translates business priorities into organizational design propositions, workforce plans, and change priorities. The role also improves organizational and cross-functional effectiveness by clarifying accountabilities, roles, responsibilities, and ways of working. In collaboration with the Global Change Manager, the Director ensures organizational change priorities are translated into coordinated implementation and sustainable change. The position is based in a flexible hybrid working environment. Candidates must be legally authorized to work in the Netherlands or the UK, and must be able to travel.

Requirements

  • Master’s degree in a relevant discipline.
  • At least 5 years of progressive experience in strategy, organizational design, consulting, or data analysis.
  • Strong analytical skills and ability to interpret data and make informed decisions.
  • Innovative mindset focused on creating more value.
  • Ability to think big and deal with ambiguity.
  • Strategic thinking with a bias to action, including the ability to drive implementation and execution.
  • Strong business acumen, stakeholder management skills, and resourcefulness.
  • High level of integrity and professionalism.
  • Excellent interpersonal and communication skills, with a track record of achieving results through influencing without authority.
  • Competencies in strategy, organizational development, change management, project management, critical and reflective thinking, trust-based relationship building, empathy, openness, and organizational skills to lead multiple time-critical priorities.
  • Excellent writing, editing, and verbal communication skills; proficiency in English is required.
  • Ability to travel.
  • Legal authorization to work in the Netherlands or the UK.

Nice To Haves

  • Experience in a consulting role or consulting background is highly desirable.

Responsibilities

  • Lead evaluation of the current-state organization and develop future-state organizational design propositions and scenarios informed by business priorities, organizational needs, workforce data, and cost-benefit analysis.
  • Own Workforce Planning & Capability Assessment, including workforce insights, capability requirements, and evidence-based recommendations for organizational and workforce decisions.
  • Partner with Senior People Business Partners and the leadership team/Office of the CEO to translate business strategy into organizational design, workforce and talent plans, and capability priorities.
  • Analyze organizational and workforce data to identify trends, root causes of performance challenges, capacity gaps, and opportunities to improve organizational effectiveness.
  • Define and prioritize organizational change initiatives aligned with strategic and operational priorities, working with the Global Change Manager on planning, implementation, stakeholder engagement, and sustainable adoption.
  • Lead and manage the Global Change Manager, setting direction and priorities, aligning change management activities with organizational change priorities, developing change management capabilities, and overseeing progress, quality, and outcomes.
  • Guide senior teams, in partnership with Senior People Business Partners, to improve team and cross-functional effectiveness, including clarifying roles, responsibilities, and workflows.
  • Analyze workforce data to identify trends, forecast future needs, and develop strategies to close gaps.
  • Facilitate cross-functional collaboration and feedback loops within the People team and with key stakeholders to address organizational development needs, including leadership development, team effectiveness, and cultural alignment.
  • Collaborate with the global HR team to advance the broader people agenda and organizational excellence.
  • Track industry trends and best practices in organizational development and bring relevant approaches into the organization.
  • Contribute to HR annual planning, budget input, and resource prioritization.
  • Perform other duties as assigned.
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