Director, Talent Management & Organizational Effectiveness

KCAS Bio•Kansas City, KS

About The Position

The Director, Talent Management & Organizational Effectiveness is a business-facing leadership role on KCAS Bio’s People Operations team. The director translates business strategy into the organizational capabilities needed to execute and grow, partnering with leaders across functions and locations to strengthen organizational structure, workforce capabilities, career pathways, and change effectiveness. The role also provides strategic oversight of employee and leadership development through KCAS Bio University. The director assesses business needs, recommends practical solutions, and helps the organization navigate growth and change. Success depends on balancing strategic thinking with practical execution, building trust and credibility across organizational levels, and influencing through relationships as well as technical expertise. The responsibilities listed are representative, not comprehensive or exclusive; employees may be asked to perform additional duties. KCAS Bio is a fast-growing contract research organization headquartered in Kansas City, working in human and animal health. The company describes its environment as relational, purpose- and values-driven, supportive of development, and focused on innovative work.

Requirements

Significant progressive experience in organizational effectiveness, organizational development, talent management, human resources, or a related field.
Demonstrated expertise in organizational and workforce architecture, including job architecture, leveling, competency models, career pathways, and organizational design.
Experience assessing business and organizational needs, identifying capability or performance gaps, and developing solutions that improve organizational effectiveness.
Demonstrated experience leading enterprise change management, including the people and communication components of significant organizational change.
Experience providing strategic oversight or leadership for employee learning, leadership development, onboarding, or organizational development programs.
Strong business acumen and ability to connect people and organizational strategies to business priorities.
Exceptional interpersonal, relationship-building, facilitation, coaching, and influencing skills.
Strong written and verbal communication skills, including the ability to communicate effectively across organizational levels.
Demonstrated ability to build trust, navigate ambiguity, manage competing perspectives, and influence leaders and stakeholders.
Ability to work collaboratively across functions, levels, and locations while balancing strategic thinking with practical execution.

Nice To Haves

Experience leading employee engagement, organizational listening, or employee experience initiatives.
Experience using people analytics, organizational metrics, surveys, dashboards, or other data to inform recommendations and evaluate program effectiveness.
Experience leading managers, program leaders, or functional specialists.
Experience in life sciences, biotechnology, pharmaceutical services, a CRO, or another regulated scientific environment.
Experience working within a multi-site or international organization.
Experience supporting mergers, acquisitions, restructuring, or significant organizational growth.
Familiarity with HR technology, learning management systems, BI tools, or platforms such as HiBob.
Advanced degree in organizational development, business, industrial-organizational psychology, human resources, or a related discipline.
Relevant professional certifications or credentials such as SHRM-SCP/SPHR, Prosci Change Management, ATD/CPTD, coaching certifications, or organizational development/change management credentials.

Responsibilities

Lead the design and implementation of enterprise job architecture, including job families, leveling frameworks, competency requirements, and career pathways, ensuring consistent role definitions aligned with organizational needs.
Conduct structured business needs assessments to diagnose performance barriers, identify root causes, distinguish capability gaps from organizational or process issues, and recommend practical, measurable solutions.
Lead structured change management initiatives, including organizational readiness assessments, stakeholder engagement, leadership communication, employee enablement, and adoption measurement for organizational, technology, and AI-driven changes.
Provide strategic leadership for KCAS Bio University so employee and leadership development programs address identified capability gaps, support business priorities, and demonstrate measurable learning and performance outcomes.
Partner with business and technical leaders to strengthen career development, succession planning, leadership development, mentoring, coaching, and employee learning pathways.
Help leaders communicate clearly during organizational change, build understanding, gather feedback, and drive adoption.
Partner with Total Rewards, Talent Acquisition, HR Business Partners, and other People Operations functions to align organizational and talent strategies.
Use organizational data, employee feedback, and business insights to identify trends, evaluate effectiveness, and recommend improvements.
Advise, challenge, and influence leaders; facilitate difficult conversations; build alignment; and establish accountability for organizational decisions and improvement initiatives.
Perform job duties in a way that supports the company brand, mission, vision, and values.

Benefits

Company-sponsored events, including food trucks, family days, and spirit days.
Career growth through KCAS University.
Opportunities to connect with employees on wellness, inclusion, and community outreach.
Participation as an owner in the company stock ownership program.
Access to the latest technology.
Paid time off to volunteer in the community.

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