Organizational Effectiveness Consultant

ID.me•Mountain View, CA
•Onsite

About The Position

The Organizational Effectiveness Consultant supports decision-making through a people-focused lens, equipping senior leaders with processes, systems, and toolkits to make effective organizational and talent decisions. The role has enterprise-wide scope and significant strategic influence, leading initiatives across the business and People function to help the organization scale, strengthen leadership capability, and build operational excellence. It reports to the Head of Employee Experience. The consultant advises executives with data-driven insights and organizational diagnostics; translates business strategy into talent and organizational action plans; and leads organizational design and restructuring initiatives. The role also develops leadership and managers, improves team effectiveness, partners across People functions to deliver programs, manages complex initiatives and people products, owns the annual cadence of core people processes, and addresses significant workplace investigations and disruptions. ID.me describes its culture as full-time and in-office. Unless a posting states otherwise, roles are on-site five days per week at an ID.me office in McLean, Virginia; Mountain View, California; New York City, New York; or Tampa, Florida. The listed annual base salary range for Mountain View, California and New York, New York is $163,000–$211,000. The posting notes that final offers may vary based on qualifications, experience, skills, education, training, location, and other job-related factors.

Requirements

  • Bachelor's degree required.
  • 15+ years of progressive experience in Organizational Effectiveness, Organizational Development, or HR within complex, global, high-growth organizations.
  • Understand how HR strategy connects to business strategy and define outcomes that create meaningful impact for people.
  • Experience with organizational diagnostic tools for assessments and identifying what is working and what is not.
  • Understand the talent management lifecycle and how workforce planning informs decisions to hire, build and develop, or outsource skills.
  • Expertise using consultative approaches with business leaders while balancing business outcomes and employee advocacy.
  • Experience with executive coaching and leadership development.
  • Demonstrated ability to build HR or People infrastructure from the ground up and adapt it as organizations scale.
  • Exceptional interpersonal and communication skills, including the ability to navigate sensitive, high-stakes conversations and influence at all levels, including executive leadership.

Nice To Haves

  • Advanced degree in Organizational Development, HR, Business Administration, or Psychology.
  • Comfort challenging leaders and inspiring new ways of thinking.
  • Passion for building cultures of experimentation and continuous reinvention.

Responsibilities

  • Serve as a trusted advisor to senior executives, providing data-driven insights and organizational diagnostics to inform decisions.
  • Translate business strategy into focused talent and organizational action plans aligned with long-term business goals.
  • Lead enterprise organizational design and restructuring initiatives to improve agility, role clarity, decision-making governance, and cross-functional execution.
  • Design and implement programs to strengthen leadership capability and help managers coach and develop their teams.
  • Use diagnostic tools to partner with leaders on team effectiveness and outcomes.
  • Partner with Talent Acquisition, Total Rewards, and HR Operations to influence program design and deliver enterprise People programs.
  • Support delivery of People team programs, systems, and processes.
  • Build trusting relationships with senior executives using business acumen, emotional intelligence, and situational awareness.
  • Lead complex, multi-faceted initiatives and people products across organizations through their full lifecycle.
  • Own the annual cadence of core people processes, including calibrations, salary and equity planning, talent reviews, and engagement survey action planning.
  • Address significant workplace investigations and disruptions affecting team effectiveness, applying sound judgment and appropriate action.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Flexible spending accounts for medical, limited-purpose, dependent-care, and commuter expenses
  • Basic and voluntary life and AD&D insurance
  • 401(k) with company match
  • Parental leave
  • Unlimited paid time off, subject to the PTO policy
  • Eight company-wide holidays
  • Short- and long-term disability insurance
  • Accident and critical illness insurance
  • Referral bonus policy
  • Employee assistance program
  • Pet insurance
  • Travel assistant program
  • Wellbeing and childcare discounts
  • Benefit advocates
  • Learning and development benefit
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