Operations Director Jobs

About The Position

Requirements

• Licensed Clinical Social Worker or Licensed Mental Health Counselor with Diagnostic Privilege.
• 5 years of social work/mental health service experience.
• Strong management and leadership skills
• Excellent communication skills.
• Aptitude for training staff.
• Maintain regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods, and processes needed to perform the job.
• Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal amount of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

Nice To Haves

• Experience with audit, quality assurance and quality improvement activities.
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and others, may be required depending on client needs

Responsibilities

• Reviews and approves diagnosis-based progress notes, treatment plans and assessments for a team of clinicians and peer support staff.
• Provide clinical supervision and training to assigned staff ensuring client care is consistent with standards of best practice and meets principles of social work/therapeutic practice.
• Assesses and addresses teams’ clinical competence via methods including, but not limited to, chart reviews, participation in clinical sessions, tracking and trending of patterns of non-compliance with best practice standards.
• Enhance best practice through various methods including discussion of findings, case conferences, clinical consultations, meetings, debriefings, etc.
• Maintains clinical supervision logs to ensure appropriate clinical supervision is provided.
• Assigns caseloads appropriate to staff’s expertise, experience and qualifications
• Cooperate and assist with incident management requirements, UR/UM and other quality assurance and CQI expectations, including audit and review preparation
• Ensure compliance with clinical documentation standards and regulations via regular case and documentation reviews
• Collaborate with leadership from all sites and Director of Clinical Best Practice to ensure consistency across clinics and assess and inform training and development needs of staff and practice
• Back Up coverage and Support as part of the administrative BH team, including support to Admissions leadership
• Support in data collection/analysis for CCBHC services, grants and contracts
• Perform other related duties as assigned.
• Manages the overall direction, coordination, and evaluation of the Program/Department.
• Carries out supervisory responsibilities in accordance with the agency policies and applicable laws.
• Responsibilities include on/offboarding, case assignment and transfers, accountability and commendations, performance reviews, and resolutions of concerns.

Benefits

• Equal Opportunity Employer