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Business Office Manager

AMERICAN HEALTHCARE LLCRich Creek, VA
Onsite

About The Position

Heritage Hall – Rich Creek is currently recruiting for a full time Business Office Manager/Collections Specialist. This role is responsible for all billing and collection activity for the Rich Creek facility. The Business Office Manager/Collections Specialist also oversees Accounts Payable and Resident Fund activity.

Requirements

  • High School diploma or equivalent
  • Must be a Notary or eligible to become a Notary
  • Ability to communicate effectively with a variety of individuals, in both oral and written form
  • Knowledge of computer systems such as Word, Excel, and Network Systems
  • Ability to operate office equipment
  • Ability to analyze and solve problems
  • Ability to prioritize and organize
  • Leadership skills

Nice To Haves

  • 2-year or 4-year college degree preferred
  • strong collection skills
  • previous skilled nursing billing experience

Responsibilities

  • Conduct private collections in accordance with American HealthCare’s collection policy, to include issuing collection letters, making collection calls, filing collection warrants, and representing the facility in court
  • Assist with obtaining Medicaid benefits for Medicaid-eligible residents
  • Communicate/follow up daily with residents, family members, and the Department of Social Services regarding outstanding private balances and pending Medicaid applications
  • Ensure that Medicare, Medicaid, VA, and private insurances balances are billed and collected in a timely manner
  • Verify insurance information for referrals
  • Reconcile and research accounts to resolve past due balances
  • Prepare and post daily deposits
  • Ensure the accuracy of all resident fund transactions
  • Supervise business office staff
  • Must comply fully with American HealthCare’s Code of Conduct
  • Must comply fully with American HealthCare’s HIPAA Policies and Procedures

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Based on current job postings on Teal, the average Notary salary in the US is approximately $57,000 per year, with a typical range of $33,000 to $125,000.
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