Notary - Bossier City, LA

Dealer Services Network•Bossier City, LA

4d•Onsite

About The Position

The Agency Title Clerk works at the Express OMV location in Bossier City, Louisiana, providing customer service and processing motor vehicle forms and title documents. The role includes researching, verifying, and processing title and registration documents for vehicles, boats, and recreational vehicles, as well as processing handicap permits. The clerk organizes and maintains office paperwork and inventory, scans and files documents, prepares transactions for Motor Vehicle Run, reviews and corrects transactions, and follows up with clients about completed or pending transactions. The role requires strong communication and interpersonal skills, attention to detail, basic computer proficiency, and the ability to work independently and with a team. Candidates must pass a criminal background check and fingerprinting and must be a Notary. The employer is willing to train suitable candidates; related transaction or paperwork-processing experience is a plus. The position is full-time, scheduled Monday through Friday for an eight-hour day shift from 7:45 a.m. to 4:15 p.m. Hourly pay is based on experience and knowledge.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Must pass a criminal background check and fingerprinting.
Must be a Notary.
Strong verbal and written communication skills.
Excellent interpersonal skills and the ability to remain calm and courteous under pressure.
Attention to detail and ability to accurately record information.
Basic computer proficiency, including familiarity with relevant software applications.
Ability to work independently and as part of a team.
Flexibility to adapt to changing priorities and work schedules.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to commute to the location.
Ability to meet the stated physical demands, including occasional lifting or moving of up to 10 pounds.

Nice To Haves

Related experience in loan processing, claims processing, mortgage loan processing, bank telling, insurance agency work, credit union clerical work, or transaction and paperwork processing.
Three years of tag agency experience (preferred).
Three years of title processing experience (preferred).
Four years of data entry experience (preferred).
Four years of document management experience (preferred).

Responsibilities

Provide direct customer service in person, by telephone, and by email.
Complete motor vehicle forms and title documents.
Keep office materials and paperwork organized; scan and file documents.
Stop, start, and return to interrupted tasks as needed.
Maintain inventory control.
Prepare transactions for Motor Vehicle Run.
Review and correct completed transactions.
Check completed transactions and pending transaction files and contact clients with reminders.
Research, verify, and process title and registration documents for vehicles, boats, and recreational vehicles.
Process handicap permits.
Maintain a positive, empathetic, and professional attitude toward customers.
Respond promptly and politely to customer inquiries and acknowledge and resolve customer issues.
Interact with the general public on a daily basis.