Valet Attendant-(The Notary)

Towne Park • Philadelphia, PA

21h • Onsite

About The Position

The Valet Attendant (identified in the job summary as a Guest Service Associate) provides attentive, friendly, and efficient hospitality services to guests. The role involves parking and retrieving guest vehicles promptly and safely, helping with bell services and luggage, and supporting guests during arrival and departure. The attendant also provides information and assistance, explains parking procedures, and accurately maintains vehicle and claim-check records. Work is performed under established practices and procedures, with frequent checks or verification.

Requirements

• High school diploma or GED.
• Valid driver's license for the state where applying, or within a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English; understand simple instructions, correspondence, and memos; and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and coworkers.
• Ability to perform basic arithmetic, including operations with three-digit numbers and American money.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to perform parallel parking.
• Ability to meet the described physical demands, including extended sitting or standing, movement and handling tasks, and lifting or exerting force as specified in the posting.

Nice To Haves

• Ability to operate a manual transmission.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; acknowledge and greet guests and use guest last names during interactions.
• Welcome guests using the salutation of the day, follow Towne Park phone etiquette, and remain in designated areas when not completing tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage; open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested; shuttle guests to locations approved by the work location.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Issue claim checks only after receiving vehicle keys and collect claim checks before returning keys.
• Complete and maintain vehicle ticket information, including key tags, guest folios, vehicle location, damage surveys, and claim-check receipts; record the vehicle location on key tags after parking.
• Calculate and collect vehicle revenue when needed.

Benefits

• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Employees may enroll in the company's 401k retirement savings plan, subject to eligibility and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED