Network Engineer Jobs

About The Position

Requirements

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or equivalent practical experience.
• Typically 6–10 years of experience in enterprise networking, network engineering, consulting, or related technical roles.
• Demonstrated hands-on experience supporting complex enterprise network environments.
• Advanced hands-on knowledge of Mist WAN Assurance and WAN Edge technologies.
• Strong practical experience with Session Smart Router (SSR), including deployment, configuration, traffic flows, routing, high availability, multiple WAN paths, monitoring, maintenance, and troubleshooting.
• Strong practical experience with Juniper SRX platforms, including configuration, routing, security policies, security zones, NAT, VPN/IPsec, high availability, monitoring, maintenance, and troubleshooting.
• Strong understanding of SD-WAN concepts and architectures, including WAN underlay/overlay, application policies, application-aware traffic steering, path selection, resiliency, high availability, and site-to-site connectivity.
• Strong hands-on experience with Mist Wireless, including WLAN configuration and operations, wireless client connectivity, authentication, roaming, RF troubleshooting, and performance optimization.
• Experience using Marvis Virtual Network Assistant and Mist AI-driven operational capabilities to investigate and resolve network and user-experience issues.
• Experience working with Mist Service Level Expectations (SLEs), insights, events, alerts, and telemetry.
• Strong knowledge of enterprise routing, networking, and security technologies, including BGP, OSPF, TCP/IP, VLANs, routing policies, DHCP, DNS, NAT, and VPN/IPsec.
• Ability to troubleshoot complex, multi-domain network issues and isolate problems across WAN, SD-WAN, SRX, routing, security, VPN/IPsec, wireless, client connectivity, and application paths.
• Excellent analytical and problem-solving skills, including the ability to independently lead complex technical investigations.
• Strong operational discipline in production environments, including change planning, validation, troubleshooting, escalation, and documentation.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts, issues, risks, and recommendations to technical and non-technical stakeholders.
• Ability to work independently in a customer-facing environment while collaborating effectively with customer teams, support organizations, and engineering resources.
• Ability to provide technical leadership, knowledge transfer, and mentoring to engineers and customer technical teams.
• Ability to travel to the customer location in Grand Rapids, Michigan, approximately 25% of the time, based on customer and project requirements.
• Flexibility to support maintenance windows and production activities outside standard business hours as required.

Nice To Haves

• Previous experience in a customer-facing engineering, consulting, professional services, or Resident Engineer role.
• Knowledge of Mist Wired Assurance and Juniper EX switching.
• Relevant HPE Juniper Networking or Mist certifications.

Responsibilities

• Serve as a customer technical advisor and subject matter expert across Mist WAN Assurance, Session Smart Router (SSR), SD-WAN, Juniper SRX, and Mist Wireless.
• Design, deploy, configure, operate, and troubleshoot Mist-managed WAN Edge and SSR-based SD-WAN solutions.
• Provide technical expertise for WAN Edge configuration, routing, application policies, traffic steering, path selection, high availability, and site connectivity.
• Configure, operate, and troubleshoot Juniper SRX platforms, including routing, security policies, security zones, NAT, VPN/IPsec connectivity, and high-availability deployments.
• Support Mist Wireless configuration, operations, monitoring, troubleshooting, and optimization.
• Use Marvis Virtual Network Assistant, Service Level Expectations (SLEs), Mist insights, events, alerts, and telemetry to investigate network and end-user connectivity and performance issues.
• Troubleshoot complex issues across WAN, SD-WAN, SRX, routing, security policies, VPN/IPsec, wireless connectivity, authentication, roaming, RF, and application connectivity.
• Apply networking fundamentals to troubleshoot BGP, OSPF, TCP/IP, LAN/WAN connectivity, routing policies, VLANs, DHCP, DNS, NAT, and VPN/IPsec.
• Analyze network behavior and performance, identify root causes, and recommend technical and operational improvements.
• Support production changes, maintenance activities, software upgrades, incident resolution, and technical escalations.
• Collaborate with customer engineering and operations teams, HPE support organizations, and engineering teams to resolve complex technical issues.
• Develop and maintain technical documentation, implementation procedures, operational procedures, and troubleshooting guidance.
• Provide knowledge transfer, technical guidance, and mentoring to customer technical teams.
• Own technical issues and communicate status, risks, findings, and recommendations effectively to customer stakeholders.
• Work as an integrated member of the customer’s technical environment remotely and onsite as required, with approximately 25% travel to Grand Rapids, Michigan.
• Support planned production changes and maintenance activities outside normal business hours when required.

Benefits

• A comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
• Career development programs to support professional goals and skill development.