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Consumer Sales Support Lead Analyst - US Branch Network, VP

Citi•O'fallon, MO
•$93,440 - $140,160•Hybrid

About The Position

As a Consumer Sales Support Lead Analyst, you will lead sales enablement initiatives that help Citi's branch network grow market share and deliver a stronger experience for retail banking customers. You will partner with stakeholders across the business to design, launch, and scale programs that drive digital adoption, improve sales processes, and support sound, compliant lending practices. This role sits within Citi's retail banking organization and offers the opportunity to shape how branch teams sell, serve, and grow.

Requirements

  • 6+ years of experience in sales support, program management, or related functions within financial services.
  • Hands-on experience with Salesforce or similar sales enablement platforms.
  • Working knowledge of project management methodologies, tools, and techniques.
  • Proficiency in Microsoft Office and SharePoint to manage content, reporting, and collaboration.
  • Clear and concise written and verbal communication skills, including confident presentation delivery.
  • Bachelor's degree or equivalent practical experience.

Nice To Haves

  • Background in retail banking sales, service, or branch management.
  • Project management experience within a financial institution.

Responsibilities

  • Lead sales enablement initiatives that help Citi's branch network increase market share and grow customer relationships.
  • Drive digital adoption by configuring branch sales processes to support secure customer engagement.
  • Collaborate with stakeholders across the business to manage project timelines and operationalize new initiatives from concept through launch.
  • Create content and launch plans that translate strategic ideas into clear, actionable execution steps for branch teams.
  • Partner with internal teams to integrate hardware, software, and tools that support branch sales processes.
  • Monitor sales platforms and lending practices to maintain compliance with security, risk, and regulatory standards.

Benefits

  • Medical, dental, and vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs and resources
  • Paid time off, including vacation, sick leave, and paid holidays
  • Ongoing learning and development opportunities
  • Financial wellbeing resources
  • Discretionary and formulaic incentive and retention awards for eligible employees

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